Frequently Asked Questions (FAQ)

Explore answers to common queries about our services for quick solutions and insights.

Have Questions? We’re Here to Help

This FAQ section covers the most common questions about our loan products, eligibility, repayment, and how our partnership model works. If you need more clarity, our support team is always ready to assist.

 
 
 

1. Employees working in companies that have an active partnership with Boss Credit.

2. If you have a Logbook for logbook loans.

3. Director of a private school

4. Banker

You can apply online through our website. Fill in the application form, upload the required documents, and submit. Our team will review your details and contact you once approved.

 

Loans are processed and disbursed within 2 hours to 6hours.

Repayments are done through payroll check-off and paybill n. Your employer deducts the monthly installment from your salary and remits it to Boss Credit.

No. Boss Credit loans do not require guarantors.

 

Loan Application

Applying is simple and fast:

  • Visit our website
  • Fill in the online application form
  • Upload the required documents

You can complete the entire process in just a few minutes.

The application itself takes less than 5 minutes, and once submitted, approval can be done within 2 hours depending on completeness of documents.

Salary Check-off Loans:

  • National ID
  • Recent passport photo/selfie
  • Latest payslip (1 month)

Logbook Loans:

  • Original vehicle logbook/Proforma Invoice/Sale Agreement
  • National ID & KRA PIN
  • 6 Months Banks and Mpesa statement
  • Proof of Income Source

Private School Loans:

  • KYC Documents for the school and Directors
  • 6 Months Banks from Fee Collection Account and Mpesa/Till statement for the school
  • Post Dated Cheques from the School Fee Collection Account

Bank Staff Loan

  • ID
  • KRA PIN Certificate
  • 3 Months Payslip
  • 6 months Bank statement from salary account
  • Postdated cheques from salary account
  • 6 months Mpesa statement

Yes. Our application process is fully online and mobile-friendly, so you can apply anytime, anywhere.

Once you apply:

  1. Your application is reviewed
  2. We assess your eligibility
  3. You receive approval feedback
  4. Funds are disbursed upon approval

You will be notified via:

  • Phone call
  • SMS
  • Or email if you are unreachable on call or SMS

Once approved:

  • Loans are sent via M-PESA within a few minutes

Salary loans require employer partnership.
However, you can request your HR to partner with Boss Credit to access check-off loans.

Loan Types & Limits

We partner with private companies to offer employees instant access to financing up to Kes 400,000. 

Bankers can access Salary Advance Loans of up to Kes 100,000.

You can access logbook Loans of up to Kes 3,000,000.

Boss Credit Private Schools Short-Term Financing is a tailored financial solution designed to address the cash constraints private schools face during holidays when students are on break. Get an unsecured limit of up to Ksh 500K